Privacy Notice

Effective from November 2022



PLEASE READ CAREFULLY THE CONTENTS OF THIS PAGE BEFORE USING THE SERVICES AND OR THE WEBSITE. IF YOU DO NOT AGREE, YOU MUST LEAVE AND NOT USE THE SERVICES AND OR THE WEBSITE. THIS PRIVACY NOTICE EXPLAINS THE WHEN, WHAT, HOW, AND WHY OF THE PERSONAL DATA WE COLLECT AND PROCESS WHEN YOU VISIT OUR WEBSITE AT HackersLounge.EU OR HackersLounge.COM OR ACCESS AND USE OUR SERVICE AND WHO WE SHARE IT WITH. THIS PRIVACY NOTICE SHOULD BE READ IN CONJUNCTION WITH ANY OTHER NOTICES YOU MAY RECEIVE FROM US. WE MAY NEED TO CHANGE THIS NOTICE ON OCASION TO REFLECT CHANGES IN OUR SERVICES OR LEGAL REQUIREMENTS. ANY CHANGES WILL BE POSTED AT https://hackerslounge.in/privacy-policy. WE RECOMMEND THAT YOU REVIEW THIS PAGE ON A REGULAR BASIS TO SEE IF ANY CHANGES HAVE BEEN IMPLEMENTED. THIS NOTICE DOES NOT APPLY IF YOU ACCESS AND USE OUR SERVICE ON BEHALF OF ONE OF OUR CUSTOMERS AS THEIR AUTHORIZED USER. WE WILL PROCESS YOUR PERSONAL DATA ON THEIR BEHALF AND IN ACCORDANCE WITH THEIR INSTRUCTIONS IN THE APPLICABLE DATA PROCESSING AGREEMENT IN SUCH CASES. CUSTOMER WILL BE THE CONTROLLER IN THIS CASE, AND HackersLounge WILL BE THE PROCESSOR OF YOUR PERSONAL DATA. IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE CONTACT THE CONTROLLER.


1. WHO WE ARE

We are HackersLounge Ltd., a business incorporated in India with the reference number U80903RJ2022PTC084027. HackersLounge is the Controller of your personal data for the purposes of data protection legislation.


Our Contact details are:
email: info@HackersLounge.com , hackerslounge.officials@gmail.com


2. CHANGES

This privacy notice may be updated from time to time to reflect changes in our services or legal obligations. Any significant changes will be communicated to you. The version date at the bottom of this privacy notice reflects the most recent version of the privacy notice. We urge you to review this privacy notice on a regular basis to remain up to date on changes that may impact you, since your continuous use of the Services and/or the Website indicates that you have read, understood, and agree with this privacy notice.


3. AGE LIMITATIONS

HackersLounge does not permit anybody under the age of 18 to use our Services or Websites unless documented parental or legal guardian authorization is supplied. If you discover that anybody under the age of 18 is using our Services, please notify us at hackerslounge.officials@gmail.com or hackerslounge.officials@gmail.com, and we will take the required steps to protect minors rights.


4. THIRD-PARTY LINKS

Links to third-party websites, plug-ins, and apps may be included in our Service and/or Website. By clicking on those links or activating those connections, third parties may be able to gather or share information about you. We have no control over these third-party websites and are not liable for their privacy policies. We advise you to read the privacy notices of every website you visit after leaving ours.


5. WHEN WE MAY PROCESS PERSONAL DATA ABOUT YOU AS DATA CONTROLLER

HackersLounge may collect your Personal Data when:


* You place an order with us for a service.

* You take part in our polls.

* You have signed up for our newsletter.

* You inquire about a Service or contact us with a question, remark, or complaint.

* You notify us of an abuse incident.

* You make use of our network, infrastructure, or Services.


6. WHAT PERSONAL DATA WE COLLECT AS DATA CONTROLLER.

The following information about you may be collected by us:


* Identification documents and information such as your name, address, phone number, date of birth, email address, and personal identification numbers.

* Your account information, such as the Services you ordered, the IP address from which you accessed the Service, your customer ID, payments owing and received, Services used, and any other information associated to your account.

* Your interactions with us, such as a chat record when you engage in a chat session with us, an email or letter you write to us, or any recordings of any interactions you have with us.

* Payment method information, such as credit card number, bank account number, or other financial information.

* Information provided by you to us, when you notify us of a (suspected) breach of our Acceptable Use Policy.


7. WHY WE PROCESS YOUR PERSONAL DATA AS DATA CONTROLLER

We may process your Personal Data for the following purposes:


* To make contact, authenticate users, and deliver services

* Order processing, contract administration, and service delivery

* Conducting market research, conducting retention and customer satisfaction surveys, conducting marketing activities (including through email newsletters, social media, and onsite/offsite and online/offline advertisement), conducting sales activities (including analysing your Personal Data and your use of our Services in order to make (tailored) offers and quotation with the goal of entering into a customer relationship, and/or maintaining, renewing, or expanding a customer relationship).

* Communicating with customers to I provide information about our Services and connected firms, (ii) provide information regarding offers, orders, service provision, order status, and payment, (iii) provide support and maintenance services, and (iv) address complaints (v) to answer questions from (potential) customers.

* Providing information to representatives and advisors, such as attorneys and accountants, to assist us in meeting legal, accounting, and security requirements.

* Performing financial processes, such as I calculating, invoicing, and collecting service fees, (ii) processing financial transactions related to order acceptance, and (iii) granting debt collection rights to third parties.

* Investigating and resolving any breaches of our Acceptable Use Policy.

* Ensuring the safety of people, products, and things, as well as detecting fraud.

* Carrying out legal procedures, such as I prosecuting and defending a court, arbitration, or similar legal actions, and (ii) gathering evidence for civil legal proceedings involving you or complying with court orders, discovery requests, subpoenas, and other applicable legal mechanisms.

* Complying with statutory obligations, including I responding to lawful requests by public authorities, including meeting national security or law enforcement requirements, (ii) complying with (applicable) data retention obligations, and (iii) providing Data concerning customers to third parties in connection with an infringement of these third parties rights.


8. FORUM

On our website, we have a forum. Anyone may view, collect, and use any information you post in a remark on our forum. If your personal information appears on our forum and you wish to have it deleted, please contact us at hackerslounge.officials@gmail.com. We will notify you if we are unable to delete your information.


9. LEGAL BASIS

We depend on the following legal reasons to treat your information as mentioned above:


* to enter into and fulfil our contract with you

* to comply with our legal responsibilities; * to pursue our legitimate interests (provided those interests are not exceeded by your other rights and freedoms)

* to do anything for which you have given your explicit and unambiguous agreement.

* You have the right to withdraw your permission at any time by notifying us. If we get notification that your permission has been revoked, we shall immediately cease processing your Personal Data if and to the extent needed and authorised by law.


10. WHO WE DISCLOSE YOUR PERSONAL DATA WITH AS A DATA CONTROLLER

We may share Data about you with:


* Employees or other workers bound by confidentiality, security, and data protection obligations who work for one or more of our affiliate companies, including for the purpose of financial, tax, sales, marketing, and operational tools and services that may be used to order or manage our Services. * Partners (such as Resellers) or agents involved in delivering the Services ordered.

* A third party that claims that your use of the Services breaches our Acceptable Use Policy or applicable legislation (to the extent that such disclosure is required by law).

* Any current or prospective acquirer of our company

* Third - Party Personal Data may be disclosed to third parties for the purposes mentioned in this privacy notice. In such a scenario, we reveal only the minimal amount of Personal Data necessary to offer the service and enter into a contract requiring them to use your Personal Data exclusively for the provision of services to us and in accordance with our privacy standards. Payment processors, hosting, content distribution, customer support, marketing and customer relationship management, software monitoring, project management, and customer insight providers are examples of third parties. We make every effort to carefully identify third-party Personal Data Processors and compel all third parties to respect your personal datas privacy and security. Our list of Processors is available at www.HackersLounge/legal/processors


11. WHERE WE STORE YOUR PERSONAL DATA.

When we direct organisations to handle personal data on our behalf (our Processors), when your information is transmitted outside of the UK or the European Economic Area (EEA), we ensure that it receives a comparable degree of protection by:


* only transmitting information to countries expressly recognised by the European Commission as providing an appropriate level of personal data protection (or

* Using European Commission-approved Standard Contractual Clauses to ensure adequate protections are in place


12. SAFEGUARDING YOUR DATA

We have adopted widely accepted technical and operational security measures to safeguard Personal Data against loss, misuse, and unauthorised access, disclosure, modification, and destruction, while taking into consideration the risks inherent in processing and the nature of the Personal Data.

If there is a security breach involving your personal data and we are the controller, we will notify the regulator and keep you updated (where required under data protection law).


13. ACCURACY AND RETENTION OF YOUR PERSONAL DATA

We make every effort to keep your data correct and up to date, to the extent that you give us with the necessary information. If your data changes (for example, if you get a new email address), you are responsible for contacting us

We will only keep your personal information for as long as is required to fulfil the objectives for which it was obtained, including any legal, accounting, or reporting obligations. We assess the amount, type, and sensitivity of the personal data, the possible risk of harm from unauthorised use or disclosure of your personal data, and the purposes for which we use your personal data when determining the appropriate retention period for personal data.the purposes for which we use your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.


14. YOUR RIGHTS


* Availability. You have the right to view your personal information. This allows you to obtain a copy of the personal data we have on file for you and ensure that we are processing it lawfully.

* Corrected. You have the right to request that we rectify any personal information we have on file for you. This allows you to have any incomplete or erroneous information we have on file about you rectified, albeit we may need to verify the veracity of the new information you submit.

* Remove. You have the right to have your personal data erased. This permits you to request that we erase or remove personal data if there is no compelling reason for us to continue processing it. You also have the right to request that we delete or remove your personal data if you have successfully exercised your right to object to processing, if we have processed your information unlawfully, or if we are obligated by law to erase your personal data.

* An object. You have the right to object to the processing of your personal data if we rely on a legitimate interest (or the legitimate interest of a third party) and you believe such processing violates your basic rights and freedoms. You also have the right to object if we use your personal information for direct marketing purposes. In rare situations, we may be able to establish that we have compelling legal grounds to process your data that outweigh your rights and freedoms.

* Limitations. You have the right to request that your personal data be restricted from being processed. This allows you to request that we halt the processing of your personal data in the following circumstances: (a) if you want us to verify the accuracy of the data; (b) if our use of the data is illegal but you do not want us to erase it; (c) if you need us to keep the data even if we no longer need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

* Convenience. You have the right to request that your personal data be transferred to you or to a third party. We shall provide your personal data in a structured, frequently used, machine-readable format to you or a third party you have designated.


You have the right to withdraw your permission at any time if we depend on it to process your personal data. This, however, will not impact the legality of any processing done out prior to your withdrawal of permission. If you withdraw your consent, we may be unable to offer you with some products or services. If this is the case, we will notify you when you withdraw your consent.

If you identify a misuse of your Personal Data, please notify us immediately at hackerslounge.officials@gmail.com so that we can take the required steps.


15. COOKIES AND SIMILAR TECHNOLOGIES

A cookie is a little piece of data that is stored on your computer when you visit specific websites. When we say cookies, we mean various technologies that provide similar functions, such as tags and identifiers. Learn more about cookie usage at www.allaboutcookies.org

When you access or use our websites, applications, goods, services, or technology (Services), we may utilise cookies and similar technologies (e.g., mobile device identifiers). A cookie is a little piece of data that is saved on a computer or device and may include a device identifier to allow websites to recognise your browser when you interact with them. Device IDs can be created at random or constructed from accessible system data such as IP address, browser version, operating system type and version, device kind and settings, and so on. Cookies, device identifiers, and similar technologies may be used to support Services, such as applying and storing user preferences, providing more personalised experiences, such as personalised content and advertising, making our website operational, and collecting analytics data about users use of the website and service.

When you access our sites for the first time with a new browser or in private browsing mode, we will display a cookies permission banner requesting your approval to use cookies as required by law. This banner will take you to our cookies control tool, where you will find all of the required information. We will begin to manage your visit using cookies if you click OK or navigate to any area of the site.

Third-party organisations that install cookies, such as your browser (such as Google), data management providers, and third-party corporations that pay for advertising and analytics services based on this information will have their own privacy rules.

Please contact us if you have any concerns hackerslounge.officials@gmail.com


16. CONCERNS AND COMPLAINTS

If you have any questions, comments, or concerns regarding how we have handled any privacy situation, please email us at hackerslounge.officials@gmail.com.

If you have any questions or concerns concerning this notice or how we manage your Personal Data, please contact us at hackerslounge.officials@gmail.com.

Definitions

we, us, and our Hackerslounge and HKL refer to HackersLounge Ltd. Website refers to all websites under the domains HackersLounge.com or HackersLounge.eu, as well as applicable subdomains, as well as any other domain owned or managed by HackersLounge.

The term User refers to the individual who uses our Services.

Data Protection Legislation refers to the following legislation as it applies from time to time: (a) the General Data Protection Regulation (GDPR) 2016/679 (b) any relevant national data protection legislation, regulation, or recommendations issued by the competent data protection authority; and (c) any applicable successor texts or other equivalent national data protection law.

The entity that decides the aims and means of Personal Data Processing is referred to as the Controller. Data Subject refers to the identified or identifiable natural person; Personal Data refers to any information that directly or indirectly identifies or can be used to identify a user, including but not limited to first and last name, date of birth, email address, occupation, or other demographic information.

Processor refers to a company that handles Personal Data on behalf of another company. The term process or processing refers to any operation or set of operations performed on Personal Data or sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction. Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a natural persons sex life or sexual orientation, are examples of Special Category Data.

Service refers to the specific HackersLounge internet-accessible software-as-a-service(s) offering(s) identified in a Service Order Form and hosted by HackersLounge, its affiliates, or service providers and made available to Customer on a subscription basis over a network at the websites www.HackersLounge.com, as well as all subdomains and/or other web pages designated by HackersLounge, including associated components.